Privacy Policy

 

 

Introduction

Welcome to the Wellworth Collection (“Company”, “we”, “our”, “us”) website. We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.wellworthcollection.co.tz (the “Site”) or use our services. By using the Site, you agree to the practices described in this policy.

Information We Collect

We may collect and process the following types of personal data:

Personal Information: Your name, email address, telephone number, postal address and any other contact details you provide when making an inquiry, booking a stay, subscribing to our newsletter, or engaging with us through other channels.

Transaction Information: Payment details, booking history and any other information related to transactions made through the Site.

Technical Information: IP address, browser type, operating system and other information about your device and browsing habits collected through cookies and similar technologies.

Sensitive Information: Where required for specific services, such as health-related information for guest preferences, dietary restrictions or medical conditions.

Type of information we process

We process the following information collected by means of electronic submission or physical forms (as may be applicable):

• Your names;
• Your gender and age group
• Physical address;
• Your e-mail address;
• Your telephone and mobile number;
• Your Identity and/or passport number;
• Your company details
• Your passport nationality, issue date and expiry date
• Your personal opinion, views, interests and preferences
• Your emergency contact details
• Your medical requirements, and
• Your dietary and special requirements;
• the type of web browser you use,
• the operating system you use,
• the date and time of your visit to our websites,
• the specific pages you may have visited, and the address of the website

 

How We Use Your Information

We use your personal data for the following purposes:

Service Delivery: To process bookings, manage reservations, and provide services requested by you.

Communication: To respond to inquiries, send booking confirmations, updates, and promotional offers that may be of interest to you.

Personalization: To tailor our services to your preferences, including personalized offers, recommendations, and guest experiences.

Legal Compliance: To comply with applicable laws, regulations, and legal processes.

Security: To protect our Site, services, and customers from fraud, security breaches, and other threats.

 

Disclosure of Your Information

We may share your personal data with:

Service Providers: Trusted third parties who assist us in operating our Site, processing transactions, and providing services, subject to contractual obligations to maintain the confidentiality and security of your data.

Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your personal data may be transferred to the acquiring entity.

Legal Requirements: To comply with legal obligations, enforce our terms of service, or protect the rights, property, or safety of Wellworth Collection, our customers, or others.

 

Who we share your data with

Suggested text: If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Suggested text: Visitor comments may be checked through an automated spam detection service.